“They displayed a genuine interest in coming up with a solution for us, listened to our needs and constraints, and were able to come up with a creative and efficient solution”
Michael Caine, General Manager of Massel Australia
In the world of food manufacturing, efficiency and precision are paramount. Massel Australia, a leading manufacturer of high-quality stocks, recently faced a challenge that demanded an innovative solution. Their need was clear: to increase bag-filling capacity while simultaneously reducing operator input. That’s when they turned to Nupac, a trusted supplier of processing and packaging equipment renowned for its commitment to finding high quality solutions for its customers.
The Challenge: Increasing Efficiency
Massel Australia recognised the need to enhance their bulk bagging process. The goal was clear: streamline operations, reduce labour requirements, and elevate efficiency. They needed a partner who could not only provide cutting-edge machinery but also understand the unique constraints and demands of their production facility.
Choosing Nupac: A Partnership Based on Understanding
Massel Australia’s journey towards a solution led them to Nupac. What set Nupac apart from the competition was more than just state-of-the-art equipment. Michael Caine, General Manager of Massel Australia, commented they proceeded with Nupac as “they displayed a genuine interest in coming up with a solution for us, listened to our needs and constraints, and were able to come up with a creative and efficient solution”.
The Solution: State Binder Acropac-T Machine
Nupac recommended the Statec Binder Acropac-T machine, a fully automatic bagging machine perfectly tailored to Massel’s requirements. This state-of-the-art equipment not only increased bag-filling capacity but also significantly reduced the need for manual operator input.
One of the crucial aspects of the Nupac solution was its ability to deliver substantial cost savings per bag filled. This cost-effectiveness made the investment in the new equipment an attractive proposition for Massel Australia.
Overcoming Space Constraints
Massel Australia faced a particularly challenging constraint – limited space, especially in terms of height. Nupac, working closely with their partners, Statec Binder, had to navigate around this challenge and were able to engineer a solution which remained within these space constraints. This commitment to meeting every challenge head-on impressed Massel Australia and reinforced their trust in Nupac.
The Nupac Experience: Professionalism and Ease
Massel Australia’s experience with Nupac was seen positively with Michael also noting that the entire process was an “overall, very good experience” and they “handled all of our queries and questions professionally and with ease. This created a rapport that made communication direct and simple, especially when it came time to plan and then execute the implementation.”
When asked if they would recommend Nupac to others, Massel Australia answered with a resounding “Yes”. Their recommendation is based on the positive experience they had during the purchase process and the confidence they have in Nupac’s after-sales support. They are sure that the ongoing support will be just as professional, positive, and effective as their initial experience.
In conclusion, a strong connection was built with Massel and the transformation of their bag-filling process not only improved their operational efficiency but also their confidence in Nupac to support them no matter the challenge.